privacy policy

 Privacy Policy – Nileora

This Privacy Policy describes how Nileora collects, uses, and protects your personal information.

1. Information We Collect

We may collect:

  • Name

  • Billing & shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address

  • Device information

  • Browsing activity

2. How We Use Your Information

We use your data to:

  • Process orders

  • Provide customer support

  • Prevent fraud

  • Improve our website

  • Send marketing communications (with your consent)

  • Comply with legal obligations

3. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity

  • Legal obligations

  • Legitimate interests

  • Your consent

4. Sharing Your Information

We may share your data with trusted service providers such as:

  • Shopify

  • Stripe

  • PayPal

5. Data Retention

Order data is retained for up to 7 years for legal and accounting purposes.

6. Your Rights

If you are located in the EU, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Data portability

  • Withdraw consent

You also have the right to lodge a complaint with:

Austrian Data Protection Authority

7. International Transfers

Your information may be transferred outside the European Economic Area using appropriate safeguards such as Standard Contractual Clauses.

8. Contact

Email: info@nileora.com