privacy policy

Privacy Policy – Nileora

Welcome to Nileora.
Your privacy is important to us, and this Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our store.

1. Information We Collect

We collect information to provide you with the best shopping experience. This includes:

A. Information You Provide Directly

  • Full name
  • Billing and shipping address
  • Email address and phone number
  • Payment information 
  • Order and return details

B. Information Collected Automatically

When you browse Nileora.
  • Device information (browser type, IP address, time zone)
  • Cookies and browsing behavior
  • Pages you view and links you interact with
  • Shopping cart interactions

C. Information from Third Parties

We may receive information from:
  • Payment processors (e.g., PayPal, Stripe)
  • Marketing partners
  • Social media platforms if you engage with our content

2. How We Use Your Information

Nileora uses your data to:
  • Process and fulfill orders
  • Provide customer support
  • Improve our products and website.
  • Detect fraud or security issues.
  • Communicate updates, promotions, or relevant information (you may opt out anytime)
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data.
However, we share information with trusted partners only when necessary:

A. With Service Providers

  • Payment processors
  • Shipping and delivery carriers
  • Marketing and analytics tools

B. Legal Requirements

We may disclose information if required by law, investigation, or for the protection of Nileora’s rights.

4. Cookies & Tracking Technologies

Nileora uses cookies to enhance your experience. These cookies help with:
  • Remembering items in your cart
  • Understanding site performance
  • Delivering personalized recommendations
  • Analytics and advertising
You can adjust cookie settings in your browser at any time.

5. Data Retention

We store personal information only as long as necessary to:
  • Fulfill your order
  • Meet legal and accounting requirements.
Order information is typically retained unless you request deletion.

6. Your Rights

Depending on your region (e.g., EU, UK, California), you may have specific rights:
  • Access – Request a copy of your data
  • Correction – Update inaccurate data
  • Deletion – Ask us to erase your data
  • Restriction – Limit how we use your data
  • Portability – Receive data in a transferable format
  • Opt-out – Decline marketing communications
To exercise these rights, contact us at:
📧 info@nileora.com

7. Data Security

We use encryption, firewalls, and industry-standard security practices to protect your information.
Although no system is 100% secure, we take every reasonable step to safeguard your data.

8. International Transfers

Your information may be processed outside your home country (for example, in regions where our store operates). All transfers comply with applicable data-protection laws.

9. Children’s Privacy

Nileora does not knowingly collect information from individuals under 13. If you believe a child’s data was submitted, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can reach us at:
📧info@nileora.com