SHIPPING
Shipping Policy – Nileora
Thank you for shopping with Nileora. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from our store.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Once your order has been processed, you will receive a confirmation email with your shipping details.
Please note that orders are not processed or shipped on weekends or holidays.
2. Shipping Time
Due to high demand and international fulfillment, estimated delivery times are:
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Europe: 7–15 business days
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International: 10–20 business days
Delivery times are estimates and may vary depending on your location, customs clearance, or local postal services.
3. Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Occasionally, we may offer free shipping promotions. These will be clearly indicated on our website.
4. Customs Duties & Import Taxes
For international orders, customs duties, VAT, or import taxes may apply depending on your country’s regulations.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Nileora is not responsible for delays caused by customs.
5. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking updates may take 2–5 business days to appear in the carrier’s system.
6. Split Shipments
If you order multiple items, they may be shipped separately depending on product availability and warehouse location.
You may receive multiple tracking numbers for a single order.
7. Incorrect Shipping Information
Please ensure that all shipping details are accurate at checkout.
Nileora is not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.
8. Lost or Stolen Packages
Nileora is not responsible for lost or stolen packages confirmed to be delivered to the address provided.
If your tracking information states that your package has been delivered but you have not received it, please contact your local postal service directly.
9. Delayed Orders
Shipping delays may occur due to:
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High order volume
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Customs processing
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Weather conditions
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Carrier-related issues
If your order has not arrived within 30 business days, please contact us at
10. Contact Us
If you have any questions about this Shipping Policy, please contact us at: